What Our Clients Have To Say

Very fast response to our furnace not working and service was great! ~February 2024

Tricia T.

Very professional and courteous.
Explain exactly what needs to be done and why. ~January 2024

Ron K.

Mike came to my house when my furnace went out, he let me borrow space heaters until the new furnace could be put in. John and Nick were here early that morning, did a wonderful job. Couldn’t be happier. ~January 2024

Linda B.

This team of professionals did an excellent job. ~November 2023

Jeff C.

Scott the owner is probably one of the nicest and busiest business owners you’ll ever meet. I’ve known him for about 20 years. There wasn’t a second person to call when I needed a furnace and air conditioner and a water heater. ~November 2023

Todd

Mike came by and did the estimate and two other guys came to do the work. I didn’t catch their names because they got right to work. Very professional, courteous, and punctual. Extremely happy! ~September 2023

Beth B.

The team at precision heating and cooling is professional, knowledgeable, responsive, and friendly.
So happy we found them! ~August 2023

Shannon T.

Precision Heating and Cooling Installed new Central Air Unit today .They are very professional, competitive pricing and very fast installation!! They had are old unit working for a week until they were able to install our new unit!! ~June 2023

Brian G.

The owner or one of his employees will come out at any time of day in any weather.

When hooking me up to natural gas, they took the extra time to paint the pipe into my house to match the DTE color. It’s the small things I notice companies do that’s keeps me coming back.

I have and will continue to drive business to them. Great family owned company. ~April 2023

Troy W.

Very professional, courteous, and affordable. Would highly recommend for all Hvac needs! ~February 2023

Bryant S.

Scott and Ryan were amazing. I woke up to a cold house and furnace with a blown motor. They were able to schedule me same day during one of the busiest and coldest times of year. Ryan was my technician, he was very kind to my dog, and gave us pointers on how to maintain the furnace along with how to clean tubing, etc. Fixed the down motor in 20 minutes and at a great price. Very thrilled about my experience – thank you Scott and Ryan! ~January 2023

Caitlin C.

We had Ryan out to work on our Fuel Oil Furnace, as we had no heat. He was On time, Professional, and went out of his way to make Sure the system was repaired and continued to work properly.
If ever any Furnace Issues in the future. We will Only call Precision. They are Top Notch!!
Everyone from Receptionist to Repairmen, were Wonderful People!! ~January 2023

Rose H.

I had a 55 year old oil furnace and the Precision Crew installed a new efficient propane furnace. They were professional, friendly and knowledgeable. They answered al my questions and went out of their way to help me measure the location of the new tank. The price was exactly what they estimated and the furnace came with a 10 year warranty on parts and labor. Also they let me borrow a couple electric heaters to keep me warm. I highly recommend Precision Heating and Cooling and will use them in the future. I am very fortunate that I found them. ~December 2022

Margit D.

Very pleased, we had a slight gas leak at a valve. Repaired that and also went thru checking the unit out as well as the intake and exhaust. Highly recommend. ~November 2022

Jeane G.

I called Precision for the first time this weekend. My furnace wouldn’t kick on. They were out Monday right away. Ryan was the technician. He was professional, polite, quick at diagnosing and honest. It was all fixed by Monday afternoon! I highly recommend them! ~September 2022

Melissa R.

I’ve working with this company since 2017, and have had only good experiences with this company! All their staff are super professional, great communication, and reliable. Highly recommended! ~August 2022

Josh S.

Scott and his crew are second to none. Quick fast reliable service at a good price. They have always taken good care of me and my entire family. 5 star service trustworthy and highly recommended. I had a drain plugged on my AC Scott had someone out within 2 hours to correct the issue the service couldn’t be better. ~August 2022

Dan

Scott runs a great business! ~August 2022

Hank M.

The repair guy came out, checked a few things and knew exactly what was wrong with our central AC. He grabbed the part from his truck and fixed it on the spot. He didn’t try to sell us anything, which is like unheard of. He was knowledgeable, kind, efficient, and the best prices in our area. I already referred my sister in law to them and they came out and helped them right away too! I highly recommend this business! I am very satisfied and I will do business with them again! ~August 2022

Angela C.

Precision Heating and Cooling installed our new furnace and air conditioner when we moved into a new house. Scott (an owner) found a crack in the old furnace that the inspector could not see. He helped us save money with available rebates making the job less expensive than we planned. He sent a great crew out to quickly replace the furnace. They we’re on time, efficient, and just nice guys in general. Highly recommend!! ~July 2022

Julia R.

Very timely. Great people. Friendly and very knowledgeable. Thanks for great service!! ~March 2022

Dianne S.

One of the best heating and cooling companies in West Michigan. Over the last year I have reached out to them for different repairs and upgrades. They have always been professional, friendly, prompt (arrive and complete the work as scheduled), and address issues with technical knowledge and advice to serve their customers for the long term. The recent major installation has gone very well and I look forward to our next steps too. I highly recommend the Precision Heating & Cooling team with confidence. Thank you Scott and your great team! ~February 2022

Shawn

Friendly, responsive, knowledgeable. Overall great experience. ~January 2022

Ryan

Very friendly staff and wonderful quality service. ~November 2021

Heather A.

I called Precision after another company told my parents they needed a new furnace and it was not safe to be in the house. They came out on Friday night and made some adjustments, tightened some screws and told us the furnace was fine. All his test came back normal after his adjustments. Great guy, very friendly and extremely knowledgeable. ~November 2021

M. Anderson

Great service from the technician to the office staff.
Great experience would recommend. ~November 2021

Bill B.

Precision Heating and Cooling provided us with space heaters until they could get our furnace up and running. The space heaters did an excellent job keeping our house warm. The repairs were done quickly. The care shown to our family by your employees is very appreciated! ~November 2021

Christina S.

We truly appreciate how awesome you are! We had no heat in our house and 3 children in the home. The space heaters you loaned us while we waited for our furnace to be fixed made a huge difference. They kept our house warm while we waiting. And your service tech was so professional and had our furnace up and running in no time. The care your company showed to our family is very appreciated. Thank you!!! ~November 2021

Christie S.

I have spent most of the summer trying to find an HVAC contractor who would install a new furnace and a new air conditioner at my mobile home. I was turned down, ignored, given a sky-high price, or given a timeline that was going to make me wait! I finally found Precision Heating and Cooling. What a relief! Let me say that again: What a relief! The staff was kind, polite, knowledgeable, able, willing, and so much more – doing the work in a timely manner and at a price much lower than other local companies: labor and materials AND warranties included. I LOVED working with Precision Heating and Cooling. I would highly recommend these folks to anyone who needs HVAC work done. Every part of the process went smoothly and every single Precision staff member I have met has been pleasant. I could hardly speak higher of any other local business. I wish I could give them six stars out of five! ~August 2021

Peter H.

Precision installed furnace and A/C . Excellent work. I’m using them again to install water heater. ~August 2021

Josh T.

Great guys that did the install !!! Also install looks great !!! No complaints Thanks to all involved. ~June 2021

Bruce L.

I would highly recommend Precision Heating and Cooling! Scott the owner came out on a Friday at 5 pm to look at my furnace and gave me a great breakdown of the various repair options vs replacement costs. Scott gave me a very good price on a new furnace and I ended up replacing my furnace a few days later. The technician that did the install was great. He completed the install in less time than expected and my house was left spotless afterwards. I can’t recommend Precision Heating and Cooling Enough! ~March 2021

Megan C.

Great service technician! After having a reoccurring humidifier problem Jeff came to troubleshoot the issue. Thanks to his experience with thermostats and electrical issues it appears he corrected the problem. It’s been several days now and the humidifier is working like it was designed to. This has been a ongoing problem since the unit was new. Nice to know Precision Heating and Cooling has excellent maintenance technicians. A big Thank You from a happy customer. ~December 2020

Larry K.

Scott came over to our home and provided us with a quote to replace our existing furnace/ac unit as well as our water heater. Scott took the time to discuss my options and included pricing for these options in the estimate. His estimate was very competitive for the work that was needed. When he and his employees showed up they went right to work replacing our 30-year-old furnace, ac unit, and water heater. The quality of the work that Scott and his employees completed was top-notch quality. When they completed the work the cleaned up and left our home as clean as it had been when they entered it. Precision Heating and Cooling even applied for our Consumers Energy and DTE rebate for installing our high-efficiency equipment. I would highly recommend Scott and Precision Heating and Cooling to help you with your heating and cooling needs. ~May 2020

Mike J.

Great co. Recommended for all hvac needs. ~March 2020

Jon S.

I had kind of an emergency kind of not with my furnace on a Saturday. I left Scott a message, he called me back with in 15 minutes, he was at my house in the next 15. Though I know he cant promise that type of speed every time but he was very nice did his thing fixed my furnace and it was great. Programmed him into my phone for next time I need help with my furnace or ac. ~December 2019

Bethany D.

Prompt service. Scott was helpful and professional. ~August 2019

Tony F.

We are very happy with our new furnace from Precision. The technicians were very professional and knowledgeable, the appointment was timely, and the cost was reasonable. Highly recommend their services! ~January 2019

Nancy K.

Prompt service, friendly tech and good prices. Thank you! ~December 2018

Bryan L.

Wow, this company is AWESOME! I had no heat and went to the internet for assistance in finding a reputable heating & cooling service. Out of 6 calls, Precision Heating & Cooling was the only one who actually had a live person answer their phone! She was very nice and genuinely concerned. Scott came out the very next day and fixed my furnace! He was on-time, very knowledgeable and professional, and explained things in terms that I could understand! I finally found a company who I can rely on for all my future heating and cooling needs; and at prices that are very reasonable! These people care about you and your family! ~Rockford, MI – November 2018

Chera L.

Wow! Fantastic service! Scott is a true professional. He definitely knows how to tackle a problem with HVAC, and goes above and beyond when it comes to customer service. I will be recommending him to family and friends. ~July 2018

Julie R.

What incredible service! I had no heat so called Scott and a half hour later he was there with a simple fix! Heat was restored and I’m a happy camper! The warranty they offer on their furnaces are legit! I will definitely be using precision for everything and would recommend them to anyone! ~May 2018

Jan A.

They do great work. Have good prices and do top quality work! Very pleased! ~February 2018

Louis M.

We are so fortunate to be referred to Scott when our furnace died in the coldest weather this winter! He came out the same day and with no pressure helped us choose the right furnace for a great price. The installers were fast and friendly and did a great job. I highly recommend this company. ~May 2018

Diane S.

Great price, friendly service and knowledgeable about the industry and the products they sell and install. Had them put in a furnace. Now replacing water heater with a on demand water heater. Would highly recommend them. ~October 2016

Brian T.

I have had nothing but positive experiences with Precision Heating & Cooling. I recommend the company to all my family, friends, and coworkers. The response from that company is always with “a sense of urgency”. Most recent example: Last winter my furnace quit working in the middle of freezing cold temperatures, and I was taken care of immediately!! And the “fix” was minimal, honest, and cost me very little! He saw a furnace part was needed, and he flew to get the part, came back minutes later, and I had heat!! With this company, you will never feel taken advantage of. ~August 2016

Francine R.

Integrity. Quality. Efficiency. Reasonable Rates. Scott at Precision Heating and Cooling. Enough said.
We were so relieved to have quick service to fix our air conditioner. What an outstanding business!! June 2016

J. Rauwerda

Scott (the owner) and 3 of his employees came out on a Saturday, between Christmas and New Years (12/29/12) to replace our old original furnace from 1964. They replaced it with a 95% efficiency Goodman GMVC950704CX, which was a great price and perfect for our 1250 sq ft home. Consumers Energy and DTE currently have 2013 rebates for high efficiency furnaces and Precision is certified for both utilities – We already have one rebate check back from DTE. The guys from Precision were quick, professional and good people, something you can see right away. Make sure you get a quote from them! – Matt & Cara in Rockford, MI – 2/11/13.

Matt K.

My furnace quit at 2 am so I called a builder friend and he recommended these people. I called and got Scott at 3 am and he was at my home in less than thirty minutes. He had found that my mother board had fried out on my furnace and showed me the bad part and replaced it . This company was very professional and the price was very reasonable .He was very knowledgeable and friendly. Great job guys !!!!!

Tim G.

I’m a new customer of Precision Heating & Cooling and very satisfied with their work.

Judith M.

They have done a very good job at a reasonable price. I would definitely recommend them as a quality contractor that delivers on their promises.

Steve M.

Your employee was wonderful and I would definitely recommend him to other people. He was courteous and did awesome work. I have requested he be my regular service man.

Howard .E

Very professional demeanor. Completed job on time with no issues at a price that was very reasonable. I would definitely recommend the company based on both price and quality.

MI

Outstanding service, courteous, extremely knowledgeable and helpful. Offered great advice. Craftsmanship first rate! Highly recommend this company.

Ron B.

They did a out standing job! They will be my heating and cooling contractor for life. Even my wife approved the work they did! Thank You for linking us together.

Herb S.

Just plain great service. That is getting harder and harder to find these days. Great communication with the quality of work you would expect. Thanks again.

H.H

Excellent

HG

Professional, responsive, high integrity, and reasonably priced. They will get all of my future furnace/AC work.

Larry H.

He came to my house and advised me that though there were available energy rebates etc my boiler was in good shape, it was a good boiler and that replacing it with a high efficiency unit would not pay for it’s self for a very long time. He was great!!!!

Mike L.

The price was fair and their work was quick and they cleaned up very well. I am very pleased and would definitely recommend them to anyone.

Chad W.

Did a great job, cleaned up when they were done. New furnace works so much better than the old one. We are looking forward to the savings of an efficient furnace.

H.G

Had a furnace problem over the weekend. He was able to get the part needed, and get it up and running right away.

Jim A.

Extremely trustworthy, professional, with a broad breadth of knowledge and experience regarding heating and cooling applications. Scott has serviced our HVAC systems at both our house and cabin. I have referred my friends and family to Precision with equal satisfaction. Thanks Precision!

Raco R.

Precision heating gave us a great install on a furnace and Scott is a caring owner! We will be calling them when our ancient air conditioner dies. Thanks from the Lindhouts!!!!

Brian L.

I’ve had my furnace repaired and AC replaced by Precision. Timely, honest, and quick to get the job done. Options given and decisions respected. When my furnace needs to be replaced, I will be using Precision without a doubt.

Jennifer O.

Our AC went out and we called after our house reached 77 degrees – it was after hours and Scott responded immediately and was at our house within 10 minutes (no joke!). Very professional and courteous. Most importantly, he diagnosed and fixed the problem that same day. Highly recommend.

Beth B.

Scott his crew are the best. Precision Heating & Cooling is the most professional and courteous contractor I have ever had in my home. They are very trust worthy and honest. Also priced way lower than other heating company’s Ive used in the past. Plus my new equipment is high efficient and looks awesome. I would recommend them to anyone and will be letting everyone I know to use them.

Bobby S.

Scott Johnson is a class act and heck of a business owner. This guy and his team know customer service. I had a air conditioner break down and Scott was very honest with me. Do I want to do this again or do I want to have peace of mind…of course I chose peace of mind. He helped us get what we needed and had it installed right away. He has always come over at his first chance when something have been wrong as well. I wouldn’t want anyone else working on my stuff because I know I get first rate and quality work from Precision!

Steve R.

Scott Johnson and crew are great people and do outstanding work. For all your heating and cooling needs. Give them a call.

Jason R.

Great customer service, fast response time. Had several quotes done and they didn’t try to sell is more than needed. Went above and beyond to get a new air conditioner put in! I will go through them for any heating and cooling service.

Trica H.T.

Scott (the owner) and 3 of his employees came out on a Saturday, between Christmas and New Years (12/29/12) to replace our old original furnace from 1964. They replaced it with a 95% efficiency Goodman GMVC950704CX, which was a great price and perfect for our 1250 sq ft home. Consumers Energy and DTE currently have 2013 rebates for high efficiency furnaces and Precision is certified for both utilities – We already have one rebate check back from DTE. The guys from Precision were quick, professional and good people, something you can see right away. Make sure you get a quote from them!

Matt K.

Great price, friendly service and knowledgeable about the industry and the products they sell and install. Had them put in a furnace. Now replacing water heater with a on demand water heater. Would highly recommend them.

Brain T.

Integrity. Quality. Efficiency. Reasonable Rates. Scott at Precision Heating and Cooling. Enough said. We were so relieved to have quick service to fix our air conditioner. What an outstanding business!!

Jayne

I have had nothing but positive experiences with Precision Heating & Cooling. I recommend the company to all my family, friends, and coworkers. The response from that company is always with “a sense of urgency”. Most recent example: Last winter my furnace quit working in the middle of freezing cold temperatures, and I was taken care of immediately!! And the “fix” was minimal, honest, and cost me very little! He saw a furnace part was needed, and he flew to get the part, came back minutes later, and I had heat!! With this company, you will never feel taken advantage of.

Francine R.

My furnace stopped working and it was snowing 20 degrees out! I called 5 different Furnace repair companies and Scott from Precision made us a priority when all the other companies would have taken 6 hours before they got to us. Scott showed up within an hour of my call and quickly went to work fixing my furnace. Within 30 min he had it fixed for a very reasonable price! Now we are toasty warm! Thanks a million Scott!

Jennifer D.

In our first meeting, he inspected my furnace and the ductwork, gave me a price with several options, and gave me an install date. I accepted his bid and let him know which options I chose. He came on the day he said he would at the exact time he told me. About 3-4 hours later the furnace was in. I appreciate his expertise and advice on hvac and his commitment to his professionalism.

Michael M.